1. About Us

AIVORA CyberSol is operated by AiVORA TechLabs Globaal Pvt Ltd. We provide ISO documentation and compliance toolkits, including but not limited to ISO 27001:2022 implementation resources, templates, and related products. Our services are designed for organizations seeking structured, enterprise-grade resources to support information security management and regulatory compliance.

2. Use of Our Website

You agree to use this website and our services only for lawful purposes. You must not:

• Use the website in any way that violates applicable local, national, or international law or regulation.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website, or that may harm AIVORA CyberSol or users of the website.
• Attempt to gain unauthorized access to any portion of the website, other systems or networks connected to the website, or any AIVORA CyberSol server.
• Use automated systems, including but not limited to robots, spiders, or scrapers, to access the website for any purpose without our prior written consent.

3. Products and Services

AIVORA CyberSol offers digital products such as ISO compliance toolkits, templates, documentation guides, and related materials. All descriptions, specifications, and images on our website are provided for informational purposes and are subject to change without notice. We reserve the right to modify, discontinue, or update any product or service at any time.

Our products are intended for professional use by organizations and individuals with appropriate knowledge and expertise. It is your responsibility to ensure that any product you purchase meets your specific requirements.

4. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the product(s) subject to these Terms & Conditions. All orders are subject to acceptance by AIVORA CyberSol. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability.
• Errors in product or pricing information.
• Suspected fraudulent or unauthorized transactions.

You will receive an order confirmation email once your order has been accepted. This confirmation does not signify our acceptance of your order; it is merely an acknowledgment of receipt. A contract between you and AIVORA CyberSol will not be formed until we send you a confirmation that your order has been dispatched or made available for download.

5. Pricing and Payments

All prices displayed on our website are in U.S. Dollars (USD) and are subject to change without notice. Prices include applicable taxes unless otherwise stated. Payment must be made at the time of purchase using one of the accepted payment methods displayed on our website.

We use third-party payment processors to facilitate secure transactions. By providing your payment information, you authorize us to charge the total amount for your order. You represent and warrant that you have the legal right to use any payment method you provide.

6. Shipping and Delivery

As AIVORA CyberSol primarily offers digital products, delivery is typically made via email or through a secure download link provided upon successful payment. You are responsible for ensuring that the email address you provide is accurate and that you can access the delivery method.

Delivery times may vary depending on payment processing and verification. We are not responsible for delays caused by your email provider, internet service provider, or any other third-party service.

7. Returns, Refunds and Cancellations

Due to the nature of digital products, all sales are generally final. However, we are committed to customer satisfaction. If you experience any issues with a product, please contact us at contact@aivora-techlabs.com within 14 days of purchase. We will review your request on a case-by-case basis.

Refunds, if approved, will be processed using the original payment method within a reasonable timeframe. We reserve the right to deny refund requests that we determine to be fraudulent, abusive, or otherwise not in accordance with these Terms & Conditions.

8. Intellectual Property

All content, materials, products, and services provided by AIVORA CyberSol, including but not limited to text, graphics, logos, images, software, templates, toolkits, and documentation, are the property of AiVORA TechLabs Globaal Pvt Ltd. or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Upon purchase, you are granted a limited, non-exclusive, non-transferable license to use the purchased product(s) for your internal business purposes. You may not:

• Resell, redistribute, or share the product(s) with third parties.
• Modify, reverse engineer, decompile, or disassemble any proprietary software or content.
• Remove or alter any proprietary notices or labels on the product(s).

Unauthorized use of our intellectual property may result in legal action and termination of your license.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by AIVORA CyberSol. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that AIVORA CyberSol shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

10. Disclaimer

AIVORA CyberSol provides products and services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, reliability, or suitability of our products for any particular purpose. Your use of our products and services is at your sole risk.

While we strive to provide high-quality resources and accurate information, we do not guarantee that our products will meet all of your specific requirements or that they will be error-free, uninterrupted, or secure.

11. Limitation of Liability

To the fullest extent permitted by applicable law, AIVORA CyberSol, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) our website or products.
• Any conduct or content of any third party on the website.
• Any unauthorized access, use, or alteration of your transmissions or content.

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using our products or services.

12. Indemnification

You agree to defend, indemnify, and hold harmless AIVORA CyberSol, AiVORA TechLabs Globaal Pvt Ltd., and our respective officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to our website and products.
• Your violation of these Terms & Conditions.
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right.

13. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

14. Changes to These Terms

AIVORA CyberSol reserves the right to modify or replace these Terms & Conditions at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website and services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using our services.

15. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Hubli, India.

16. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us: